FAQ

What do I need to bring?

Think about what you might need at the beach. Sunscreen, water, hat, sunnies, comfortable kayaking clothes, so something you don’t mind getting a little wet. We also recommend you bring suitable water shoes. Thongs/flip flops are OK, but if we’re getting out on a beach, we highly recommend proper wet shoes to protect you from oyster shells on the beach.

What should I wear?

You are very likely to get wet, so wear something you don’t mind getting wet in, such as swimmers, rash vest and comfy gym clothes. In winter on our Sunrise Tour, we highly recommend an extra layer and windbreaker, plus gloves and a beanie. It can be a litte chilly first thing in the morning.

 

Is there parking?

Our Tunks Park location has a car park on Brothers Avenue, near the boat ramp. It is free and untimed, but can get very busy with dog walkers, fisherman, other kayakers and kids sport on the weekends. Our advice is to give yourself an extra 10-15 minutes to get a spot (just on weekends). Weekdays in Tunks Park is usually fairly easy.

Lavender Bay also has free parking for up to 2 hours on Lavender Crescent, just off of Lavender Street.
Willoughby Street also has parking, but again, leave yourself plenty of time to find a spot.

 

What is included in the cost?

Our “Sydney by Kayak” van carries everything we need to take a group of 10 paddlers out on the water. This includes 10 single kayaks, paddles, life-jackets in varying sizes, dry bags for your belongings, a key box for your car keys, towels for you and even small towels for your hands/phones whilst kayaking, a passionate Kayak Guide/Instructor, and of course, we will also order your coffee and/or food that is advertised for the paddle. Our Guides will also take photos of you and send them to you after the tour via Airdrop or email.

Can I paddle with my kids?

All paddlers on Sydney by Kayak tours must be 8 years
of age or above. Unless previously arranged in writing with usAll children (under the age of 15) must be accompanied by a guardian 18 years or above. If your kids struggle with any of our tours, we have tow lines that can either allow you or our Guides to assist with their paddling.

Do you have double kayaks?

No, we don’t. We have 10 single kayaks per tour, which are extremly stable, comfortable and great for beginners and experienced kayakers. If you haven’t kayaked before or if you have only paddled a double, don’t worry. These little craft are perfect for our leisurely paddles and if you do fall behind or get tired, our Guides will happily tow you along behind their kayak to give you a rest. (This option is very popular with kids, although adults have been known to take us up on the offer, too!)

Do you have height and weight restrictions for your kayaks?

Our kayaks are fairly wide, which makes them very stable. They are also quite short in length, compared to other kayaks, so if you are on the taller side (or simply have long legs) we may need to make some adjustments to make you comfortable. If in doubt, gives a call and we’ll see if we can organise a trial set-up before you book or head out on the water with us. The weight restriction for paddling a Grifinn is 110kg.

 

Do I need to book online?

Definitely! We use a variety of advertising streams and websites, so the easiest way to know if you have RSVP’d and officially booked one of our 8 available kayaks, is to book and pay via our website booking system. If you have simply RSVP’d on one of our adverting sites (such as Facebook), but you haven’t booked and paid via our booking system, you may run the risk of missing out on the day.

 

What if I haven’t kayaked before? 

If you are new to kayaking, we do suggest firstly letting us know before the day of your tour. Your Guide will spend some time going over safety and technique before heading out on the water. For your first paddle, we also suggest trying one of our shorter paddles first. Our “Couples Tours” are a great one for new paddlers!

 

What locations do your current kayak tours launch from?


Lavender Bay Boat Ramp
 – meet by the boat ramp on Railway Avenue, at the bottom of Lavender Crescent in Lavender Bay.
Willoughby Street Pontoon – at the bottom of Willoughby Street, Kirribilli. A 5 minute walk from Milsons Point train station. GPS 62A Willoughby Street and then look for the floating pontoon on the water. Our white kayak van should arrive 15 minutes prior to your arrival time.
Tunks Park Boat Ramp– for kayaking, meet on the grassy area next to the boat ramp on Brothers Avenue, Cammeray.

 

What if I can’t attend a session?

In the event that you can’t attend a session that you have booked, you need to log-in and cancel/reschedule the session online within 24 hours of the session, or you will forfeit that session. Spaces are limited, so if you can’t make it to a session, it’s only fair to give someone else the opportunity to kayak that day.

 

What if it is raining or windy?

Generally, kayaking sessions will be cancelled in bad weather. We want you to enjoy your paddling with us. We therefore don’t expect you to train in wet, windy conditions.

Our Kayak Guides and Instructors are trained to read wind, wave and tide forecasts. For your safety, if the weather looks inappropriate for kayaking, we will cancel in advance and reschedule for a later date. If you are unable to attend a future tour, we will happily offer you a full refund.

What does your kayak location look like?

We transport all of our kayaks and equipment in the back of a hi-ace van, so if you arrive at the boat ramp or pontoon early and you can’t see any kayaks, don’t panic. You are most likely in the right place. We just haven’t arrived to set up yet (your Guide will probably be at the coffee shop, collecting your hot coffees!). We don’t have a shed, shop or storage place and there are no signs, so please refer to the map on your confirmation email to see if you are in the right place.

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